Privacy Policy – SR Travels & Tours

Last Updated: November 2, 2026

SR Travels & Tours respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

1. Information We Collect

Depending on the services you use, we may collect:

Personal Information: Full name, email address, phone number, and contact details.
Google Sign-In Information: Name, email address, profile picture, and Google account identifier when you choose to sign in using Google.
Travel Information: Travel destinations, travel dates, booking details, passenger information, and itinerary preferences.
Identity Documents: Passport details, photographs, citizenship documents, visa-related documents, and other documents you voluntarily submit for travel or related services.
Payment Information: Payment transaction references and payment verification details. We do not intend to collect or store your full card credentials.
Technical Information: Browser, device, IP address, and website usage information where collected through website technologies.

2. How We Use Your Information

We use collected information to:

Create and manage customer accounts.
Process travel bookings and service requests.
Provide flight ticketing, visa assistance, tour packages, and related services.
Contact customers about bookings, payments, and service updates.
Verify submitted documents when necessary.
Respond to inquiries and provide customer support.
Maintain website security and improve our services.
Comply with applicable legal requirements.

3. Google Sign-In

Our website may offer Google Sign-In. If you choose this option, Google shares information permitted by your authorization, such as your name, email address, profile picture, and account identifier.

We use this information to authenticate your account and provide website services.

Our use of information received through Google APIs complies with the Google API Services User Data Policy, including its Limited Use requirements.

4. Sharing of Information

We do not sell customers' personal information.

We may share relevant information only when necessary to provide requested services, including with airlines, hotels, travel service providers, visa-related authorities, payment providers, or other authorized service partners.

We may also disclose information when required by applicable law or a lawful government request.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Access to customer information is limited to authorized personnel who need it to provide services.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to provide services, maintain booking records, resolve disputes, and meet applicable legal obligations.

When information is no longer required, we take reasonable steps to delete or securely dispose of it.

7. Cookies and Sessions

Our website may use cookies or session technologies to maintain login sessions, remember preferences, improve website functionality, and protect account security.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Your Privacy Rights

Subject to applicable law, you may request to:

Access your personal information.
Correct inaccurate information.
Delete personal information where legally permissible.
Withdraw consent where processing is based on consent.
Ask questions about how your information is used.

To submit a privacy-related request, contact us using the details below.

9. Third-Party Services

Our website may link to third-party websites or services, including Google and payment service providers.

Those services have their own privacy policies and practices. We encourage users to review them before providing personal information.

10. Children's Privacy

Our website is not intentionally designed to collect personal information from children without appropriate parental or guardian involvement where required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

SR Travels & Tours
Email: argonbhujel1@gmail.com
Website: https://srtravels.argan.com.np/
Privacy Policy URL: https://srtravels.argan.com.np/privacy/